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How is culture changing with COVID19?

Presented by James Paterson


With remote working, the need for quick decisions and a requirement to carefully manage income and expenses, what is happening to the culture of your IA team and organisation more generally? Using several well-known cultural models learn about how external changes and internal pressures can impact culture at an overall level and also at the level of specific departments. Examine which cultural changes are most likely to be damaging to risk culture and what to do about it, either through influencing or through paying greater attention to this in audits.

Who should attend?

Heads of internal audit and audit managers.

What will I learn?

Upon completion you will be able to:

  • understand the key elements of culture and the different foundations to assess this
  • consider the way culture interacts with other governance, risk, assurance and compliance processes
  • examine the different ways that culture is changing at the moment – learning specific professional language to describe/evidence what you are seeing
  • think about what cultural changes matter the most and the best approach to address key concerns.

Course programme

  • definitions and models of culture – understanding that culture is not “soft”
  • the psychology of decision making and how this may be influencing culture
  • sub-cultures – country cultures and behaviours
  • group dynamics and politics
  • taking a systemic approach to understanding organisational levers that influence culture
  • differences between the espoused and real culture – understanding defensive routines
  • the link between risk appetite and risk culture and the problem of finding suitable criteria when looking into cultural issues.

  • Understand the IIA guidance on auditing culture (which James contributed to):

  • paying attention to audit behaviours and management attitude towards audits
  • root cause analysis and culture
  • using various models to describe, with precision, key culture changes
  • next steps to prioritise and pitfalls to manage (culture work can touch upon political factors).

 CPE competency areas covered

  • Professionalism
  • Performance (Organisational governance | Risk management | Internal control
  • Environment (Organisational strategic planning and management)
  • Leadership and communication (Communication)

7 CPE points

Full price

Member: £625 + VAT
Non-member: £840 + VAT

SAVE 20% by undertaking this course virtually



13 September 2021




Live virtual course
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Member £500.00 ex. VAT
Non member £672.00 ex. VAT

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