Handling difficult client situations - challenges and strategies

Another day passes and another delay drags out the progress of your audit – sounds familiar? We have all met non-cooperative people that make you feel edgy as they subtly challenge your work or do not listen. This course suggests nine core strategies for you to deploy to help keep you in the driving seat.


We're here to help you. If you are interested in undertaking this course earlier than the date shown please get in touch with Jo Allen, our Training Manager, who can be reached directly on 0207 819 1922. Or on email at joanne.allen@iia.org.uk.

Date Venue
29 January 2021
Live virtual course
More Info


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